Contrasting perspectives on the evaluation of industrial modernization: Introduction to the symposium |
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Authors: | Philip Shapira Jan Youtie |
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Institution: | (1) School of Public Policy, Georgia Institute of Technology, 30332-0345 Atlanta, GA;(2) Georgia Tech Economic Development Institute, 30332-0640 Atlanta, GA |
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Abstract: | This paper examines the experience of the Georgia Manufacturing Extension Alliance (GMEA) in implementing an evaluation of
its industrial extension services. As part of the U.S. Manufacturing Extension partnership, GMEA provides assistance to manufacturers
to resolve industrial and business problems and upgrade technology, training, and business performance, focusing primarily
on firms within the state of Georgia. The program has established an evaluation component along with other assessment and
review mechanisms. Several evaluation methods are employed, including customer surveys, economic analyses of benefits and
costs, controlled studies, and logic-based case studies. The article examines the strengths and weaknesses of these different
approaches, reviews the insights each method offers, and discusses how the resulting evaluative information is used.
The views expressed in this paper are the authors' and not necessarily those of the Georgia Manufacturing Extension Alliance
or its sponsoring organizations. |
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