A logistics support framework: a systems-based approach to logistics planning for development projects

Logistics support plays a critical role in the delivery of quality health care services, particularly in developing countries. This study utilised systems methodology and Integrated Logistics Support (ILS) analysis to develop a support framework for a Vision Centre in rural Vietnam. The methodology employs elements of both “soft” (in particular Checkland's Soft Systems Methodology approach) and “hard” systems practices to develop an accessible and robust logistics planning tool.