Performance-Comparison Projects in Local Government: Participants' Perspectives |
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| Authors: | David N Ammons Charles Coe & Michael Lombardo |
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| Institution: | University of North Carolina at Chapel Hill,;North Carolina State University,;City of Augusta, Maine |
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| Abstract: | How do officials of participating local governments assess the value of their involvement in performance‐comparison projects, including related costs and benefits? In this article, three prominent projects involving city and county governments are examined from the perspective of the participants themselves, revealing gaps between high expectations and subsequent results, but nevertheless suggesting an array of benefits for participants. |
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