A TYPOLOGY OF IMPLEMENTATION BEHAVIORS OF STREET-LEVEL BUREAUCRATS |
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Authors: | James D. Sorg |
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Affiliation: | JAMES O. SORG, Ph.D. (School of Public Administration, Ohio State University) is managing partner of Northeast Research, a consulting firm located in Orono, Maine. Recent publication and research topics include: the evaluation of policy implementation, the transfer of knowledge innovations, prediction of community adoption of fluoridation, and the reinvention of computer-based information systems during their implementation. |
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Abstract: | The role of the individual implementer in the process of policy implementation deserves more attention. This paper focuses on the behaviors of individual implementers at the street-level. A typology of fourteen compliant and non-compliant behaviors is introduced and i t s application in studies of micro-implementation is discussed. |
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