电子政务悖论与政府管理变革

电子政务工程绝不是简单的IT在政府中的应用,电子政务作为新技术,其实是政府经营系统的一部分,必须和经营系统的各部分相互协调才可以发挥其作用。政府再造是电子政务实施的理论依据。电子政务是借助信息技术来实现的政府再造,是新时期政府管理变革的一个良好的契机。我们应该在继承政府再造先进理论成果的基础上整合电子政务系统,防止信息悖论在电子政务中重演。电子政务败因和电子政务项目的复杂性有直接关系。复杂性可以从4个维度来描述:衔接、变革的幅度、人员、时间。这4个维度可以说是电子政务项目成功的关键成功因素。最后,给出了我国当前在电子政务建设中实现政府管理变革的出路。

E-government Paradox and the Reform of Government Management

E-government project is not the simply application of IT in government. As a new technology, E-government is a part of government management system and must coordinate with other parts of government management system. Government reform is the theoretical basis of implementing E-government. E-government is government reform by IT, and is a good opportunity for government management reform in new era. Therefore, E-government should be integrated based on advanced theories on government reform to avoid replaying information paradox in E-government. Moreover, E-government failure has direct relation with the complexity of E-government project. Complexity can be described from four dimensions: joining, scope of reform, personnel and time, which are critical elements of successful E-government project. Finally, the author puts forwards the way for China's E-government to reform government management.