Opportunities in Role Specialization Through Location in Public Sector Services |
| |
| Authors: | Markku Kuula Antero Putkiranta Pirjo Tulokas |
| |
| Affiliation: | 1. Department of Information and Service Economy, Aalto University, Aalto, Finland;2. Department of Industrial Economics, Metropolia University of Applied Sciences, Metropolia, Finland;3. Department of Industrial Management, Lappeenranta University of Technology, Lappeenranta, Finland;4. School of Management, University of Tampere, Tampere, Finland |
| |
| Abstract: | The purpose of this paper is to study whether organizations in the public sector have special roles that are similar to those in the private sector. The model used for the analyses is the Ferdows ‘strategic role of the plant’ model. The operations of Ministry of Foreign Affairs in Finland were analyzed for the study. The data used was gathered in interviews and from general sources. The results indicate that special roles can be found and, furthermore, that there are huge possibilities in this area. The idea of roles is important to improve their productivity. |
| |
| Keywords: | Roles service public sector Ferdows’s model |
|
|
