Procedural Justice,Outcome Favorability and Emotion |
| |
Authors: | Krehbiel Patricia J. Cropanzano Russell |
| |
Affiliation: | (1) Center for Human Resource Management, Colorado Department of Transportation, Denver, Colorado;(2) Department of Psychology, Colorado State University, Fort Collins, Colorado, 80523-1876 |
| |
Abstract: | This study investigated the effects of procedural justice on discrete emotional responses. Based upon the cognitive appraisal model of emotion, it was argued that the experience of procedural justice (or injustice) allows individuals to derive meaning from favorable and unfavorable allocation decisions. Thus, procedural justice works with outcome favorability to produce a variety of emotional states. These ideas were tested in a laboratory experiment. As predicted, two happiness-related emotions (happiness and joy) and a sadness-related emotion (disappointment) showed only a main effect for outcome favorability. Two anger-related emotions (anger and frustration) were highest when an unfavorable outcome occurred because of an unfair procedure. Higher levels of guilt and anxiety were reported when an unfair procedure resulted in a favorable outcome. Contrary to predictions, a third happiness-related emotion (pride) showed only a main effect for outcome favorability. |
| |
Keywords: | fairness justice procedures emotion affect organizational justice happiness angeranger |
本文献已被 SpringerLink 等数据库收录! |
|