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Conceptualising a Framework for Effective Performance Measurement in Cultural Precinct Development and Operation
Authors:Rebekah Schulz  Andrew Sense  Matthew Pepper
Affiliation:1. Georges River Council;2. University of Wollongong
Abstract:The purpose of this paper is to firstly identify and synthesise critical measurement themes in extant academic literature concerning performance measurement in cultural precincts. Secondly, the paper posits for consideration a holistic and systematic framework (which embraces those themes) for developing appropriate performance measures for cultural precincts. The outcomes in this paper (a) confirm and clarify the complexity of performance measurement needed, (b) furnish a framework for practitioners embarking on the development of such measures, and (c) indicate the conceptual and pragmatic challenges faced in developing and enacting appropriate and meaningful measures for cultural precincts. Consequently, this paper serves as a conceptual positioning paper and a practical embarkation point for practitioners willing to engage with and pursue this phenomenon. Thereby, it endorses more dialogue on and further research and analysis of performance measurement in government operated cultural precincts.
Keywords:performance measurement  cultural precincts  house of quality framework  public administration
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