A Comparative Analysis: New Public Management — The Way Ahead?

A set of measures constituting 'New Public Management' (NPM) has been adopted worldwide (Pollitt 1995). This article describes their implementation in the State of Victoria. In particular, the article assesses the reforms within the context of Pollitt's eight elements of NPM reforms that have taken place in management in the public sector in Victoria and, to varying degrees, in all OECD countries. It argues that the evaluation of the success of NPM in Victoria should be addressed by independent evaluations of the impacts of the changes within the political, executive and operational spheres of government, and on consumers and the public service itself. The article offers some lessons for those in government following Victoria's example of the implementation of NPM.
Good governance is critical to ensuring that challenges to society are dealt with adequately (OECD 1995:5).