Like Talking to a Brick Wall: Implications of Emotion Metaphors for Mediation Practice |
| |
| Authors: | Jessica Katz Jameson rea M Bodtker Tricia S Jones |
| |
| Institution: | North Carolina State University in Raleigh.; West Chester University in West Chester, Pennsylvania.; Temple University in Philadelphia. |
| |
| Abstract: | In this article, the authors discuss the role of emotions in mediation with the goal of providing practical insights that can improve the mediation process. Their assumption is that emotion is ever-present, particularly in conflict, and that acknowledging and addressing underlying emotions facilitates conflict transformation during the mediation process. |
| |
| Keywords: | |
|
|
