Staff Quality and Treatment Effectiveness: An Examination of the Relationship between Staff Factors and the Effectiveness of Correctional Programs

Although a growing body of research has focused on identifying the characteristics of effective interventions, relatively little research has looked at the impact that staff factors have on treatment effectiveness. The current research conceptualizes staff quality via three domains: staff characteristics, staff training, and staff supervision. Process and outcome evaluations of 54 community correctional facilities are used to examine the relationship between staff quality and reduced recidivism of program participants. The results suggest that measures of all three domains maintain substantively meaningful relationships with program effectiveness.