Fairness in Context

This article is a contribution to the occasional series dealing with a major book that influenced the author. Previous contributors include Stewart Macaulay, John Griffith, William Twining, Carol Harlow, Geoffrey Bindman, Harry Arthurs, and André-Jean Arnaud.
It describes the author's original encounter and subsequent dialogue with Bureaucratic Justice , by Jerry L. Mashaw which transformed his thinking about administrative justice and shaped the research he conducted over the next 25 years. The article assesses the strengths and weaknesses of Mashaw's approach to administrative justice, describes the author's attempts to modify and extend Mashaw's approach, outlines four case studies conducted by the author, and describes how the United Kingdom government has recently adopted an approach to administrative justice that is very similar to Mashaw's. The article concludes by considering the implications of Mashaw's approach for researchers and policy makers who wish to promote the idea that governments should attempt to treat people fairly.