The Practice of One Ombudsman |
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| Authors: | Bauer Frances |
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| Institution: | Frances Bauer is the ombudsperson at The University of Western Ontario, in London, Canada. She has served on the Board of the University and College Ombuds Association (UCOA) and is a founding member and former president of the Association of Canadian College and University Ombudspersons (ACCUO / AOUCC). Her email address is . Her office maintains a website at . |
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| Abstract: | This essay delineates the influences and constraints upon theauthor's practice as an ombuds in two different Canadian universities overmore than twenty years. My hope is that an account of my practice as itevolved day by day will help to shed light on the divergences in practiceamong particular groups of ombuds practitioners, notably government orlegislative ombudsmen; corporate ombudsmen; and academic ombudspersons inboth Canada and the United States. |
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