PERFECT VICTIMS,PERFECT POLICING? IMPROVING RAPE COMPLAINANTS’ EXPERIENCES OF POLICE INVESTIGATIONS

Despite recent reforms internationally, significant criticism has been levelled at police departments regarding their service delivery to crime victims, and particularly for the disbelieving and insensitive attitudes officers may display towards women reporting rape and sexual assault. Police responses are frequently influenced by negative judgements regarding the victim’s dress, behaviour, and demeanour. These are flawed and ‘imperfect’ women – what right have they to expect ‘perfect’ treatment? This paper approaches this issue from the other end of the lens by considering the positive lessons to be learned from how ‘perfect victims’ were policed. The material presented is based on interviews conducted with 14 of the women attacked by the same serial rapist, supplemented by interviews with police investigators. The paper aims to identify what contributed most to victim satisfaction with police performance, and to present this as evidence of ‘best practice’ to inform future developments in adult sexual assault investigations.