The Lion, the Dragon and the Wardrobe Guarding the Doorway to Information and Communications Privacy on the Internet: A Comparative Case Study of Hong Kong and Singapore - Two Differing Asian Approaches

Almost a decade ago, the electronic commerce revolution began,led by such companies as Amazon.com and Ebay.com. These companieshave grown into the internet business giants they are today,diversifying in the products they sell, the services they provideand the jurisdictions they conduct business in. However, asidefrom these rare examples, most medium and small internet-basedbusiness enterprises have grown with the dot.com bubble anddissolved when it burst mid-way through the decade. Now, atthe 10th Anniversary of Electronic Commerce, after we have seenthe dot.com way of doing business launch like a rocket and plungelike a comet, subsequently emerging into a more cautious, butno less potential, avenue of doing business, other challengesnow face the industry as a whole to retain and obtain customers.Internet users are becoming increasingly wary of online transactions.²The irony is that as internet users become technologically savvy,they also become more aware of the dangers which connectivityentails and this inhibits their online behaviour. Chief amongthese concerns, and second only to cybercrimes, is the maintenanceof privacy in the context of the protection of personal information,particularly from the unsavory elements trawling the cyberworld.For cyber-trade and the e-commerce market to grow, and for thecontinued efficiency and utility of the internet for G2C andB2C transactions,³ governments and industries must re-instillthe trust and confidence of internet users both in commercialand non-commercial interaction.⁴