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医务人员权利保护与医院投诉管理部门职能发挥
引用本文:邵辰杰,田侃,喻小勇. 医务人员权利保护与医院投诉管理部门职能发挥[J]. 中国卫生法制, 2014, 0(2): 47-51
作者姓名:邵辰杰  田侃  喻小勇
作者单位:南京中医药大学医药法律研究所,南京210023
摘    要:医患矛盾的加剧使得近年来我国恶性伤医事件不断发生,本文以2007年以来多起产生较大社会负面影响恶性伤医事件的处理结果为视角对现阶段我国医务人员权利保护状况加以分析。同时结合实地调查与相关法律规范的解读,本文在明确现有医院投诉管理制度存在缺陷的基础上,就医院投诉管理部门更好地在加强医患沟通中发挥作用提出建议。

关 键 词:恶性伤医事件  权利保护  医院投诉管理

The analysis of the rights protection of medical personnel in the view of malignant wounds medical events tracking
Shao Chenjie,Tian Kan,Yu Xiaoyong. The analysis of the rights protection of medical personnel in the view of malignant wounds medical events tracking[J]. China Health Law, 2014, 0(2): 47-51
Authors:Shao Chenjie  Tian Kan  Yu Xiaoyong
Affiliation:Nanjing University of Traditional Chinese Medicine, Pharmaceutical Law Institute Nanjing, 210023, China
Abstract:The intensified doctor-patient conflicts nowadays results in the malignant wounds medical events. Tis paper analyze the rights protection of medical personnel based on Malignant wounds Medical Event Tracking since 2007. Combined with field surveys and the interpretation of the relevant legislation, this paper finds out the defaults of the hospital complaints management system, and gives suggestions on how to make the hospital complaint-manag- ing department work more effectively.
Keywords:Malignant wounds medical Event  Right protection  Hospital complain-managing department
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