公共服务合同外包中政府责任的复合维度:价值、支持与能力

合同外包在运用市场化、社会化手段革新公共服务供给方式的同时,也要求政府重新定位自身须承担的责任,实现工具理性与价值理性的平衡。为保证服务效率与分配公平并重,公共服务合同外包中的政府责任应依循公共价值管理的理念,在价值、支持和能力三个维度上得到明确和落实。通过以公共需求为核心传递价值、以多元参与为导向整合支持、以过程管理为基础提升能力,政府能够在公共服务合同外包的过程中发挥更加积极的作用,成为负责任的服务安排者和精明的项目发包方。

Unpacking the Government Accountability in Contracting-Out of Public Service:Value,Support and Capacity

While utilizing marketized and socialized methods to innovate the provision mode,contracting-out of public service also urges governments to redefine their own accountability to achieve the balance between instrumental rationality and value-based rationality.To ensure both service efficiency and fair distribution,the government accountability in contracting-out of public service should be clarified and implemented in three dimensions,including value,support and capacity.By delivering public value with social demand as core concerns,integrating support with multiple participation as major orientation,and enhancing capacity with process management as common basis,governments can play a more active role in arranging the contracting-out of public service more responsibly and efficiently.