在线纠纷解决机制(ODR)的兴起与我国的应对

本文试图在一种电子商务活动全球化的背景下 ,根据发达国家和地区的实践 ,解析ODR的基本形式和运作 ,透视国际范围内在这一领域的行动和政策 ,提出在我国电子商务环境下 ,建立在线纠纷解决机制的意义和基本原则 ,以期为我国电子商务的发展 ,构筑一个使消费者充满信心 ,并且是便宜、高效、公正的纠纷解决机制。

Rise of ODR and the Replying of Our Country

Under the background of the globalization of electronic business,according to the practice of the developed countries and regions,this text attempts to analyze the basic form and operation of ODR,the action and policy in this field in the international range.It also proposes the importance setting up the mechanism of ODR.The development of ODR will makes the consumers be full of confidence to e-business and achieve a cheap,high-efficient and justice dispute solving mechanism.