论预防和处置群体性事件中的警务公关

警务公关的良好运作对于预防和处置群体性事件之作用是不可低估的。警方在法制宣传教育中要充分发挥规范引导作用,教育人民群众提高法制意识,准确区分真善美与假丑恶;必须建树警察形象意识,以文明执法、热情服务为依托,以建立和谐融洽的警民关系为目的,增强群众对警察的好感和信任感;在处置群体性事件初期务必加强现场对话,在对话中沟通情况,排解矛盾;同时要注意媒体应对策略。警方通过媒体客观的报道,让公众了解事件的真相,避免臆想和猜测造成的恐慌与动荡,以便适度控制;媒体通过警方乃至政府解决问题的态度、举措的报道,让公众看到警方及其政府积极努力的作为,以塑造警察及政府的良好形象。

On the police public relationship in preventing and depositing the colony events

the excellent operation of the public relationship between polices has a heavy weighton preventing and dealing with the colony affairs. The police act a introductory function in thepropagandize. These would educate people to elevate their lawful consciousness and distinguish thegood from the bad. We must build up the police image. In order to enhance the favor the trustof police, the organic related should execute seriously, service passionately, and establish theharmonious relationship. At the beginning when we deal with the colony affairs, we must givemore opportunities to present dialogue, to exchange the information, to solve the contradiction, andto prepare the measure to reply media. The police release the factor to the public through mediarecord. Only under this condition, can we avoid the hypotheses and the panic as well as theturbulence to control moderately. Contrarily the media let the public see the endeavor of the policeand the government by the record of their attitude and action to build up the nice image.