Do Managers Mediate,Or Even Arbitrate? |
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Authors: | Deborah M Kolb Blair H Sheppard |
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Institution: | Deborah Kolb;is Associate Professor of Management at the Graduate School of Management, Simmons College, Boston, Mass. 02215. She is the author of The Mediators (Cambridge: MIT Press, 1983). Blair Sheppard;is Assistant Professor and Director of the Human Resource Management Research Center at the Fuqua School of Business, Duke University. He is the author of "Third Party Conflict Interventions: A Procedural Framework" in Research in Organizational Behavior, Vol. 6 (Greenwich, Conn.: JAI Press, 1984). |
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