Crime Victims and the Social Services: Social Workers' Viewpoint

The aim of this article is to analyse how social workers in the social services describe crime victims and their role in supporting these victims. Based on focus groups with social workers in the social services, it is established that social workers discriminate between a categorical understanding of crime victims and an assessment of individuals in need. The categorical understanding of crime victims is connected to weakness and innocence, and the discussions are constructed with a focus on women and children. However, when the social workers move beyond this idea and describe individual victims of crime they have met, they attribute a more complicated picture and acknowledge the complexity of crime and victimization. The social workers give themselves a vague role regarding support to victims of crime. They consider themselves as able to connect individuals in need with helping resources, but they do not regard themselves as resources in this area. According to the social workers, an individual should not receive support from the social services just because he or she is categorized by them as a victim of crime. One conclusion is that the category ‘crime victims’ has not gained acceptance among the social workers.