Advancing E-Governance: Comparing Taiwan and the United States

Can e-governance fulfill the ideal of citizen-centric government around the world? This comparative study examines Taiwan and the United States and offers PAR readers relevant management and policy lessons. The research utilizes a framework that captures the institutional, organizational, and technological drivers of e-governance performance. The results indicate that the United States and Taiwan excel in different areas, but could improve in others and thereby learn from each other.