Motivating Employees of the Public Sector: Does Public Service Motivation Matter?

ABSTRACT

This article analyzes if, and to what extent, the public service motivation (PSM) construct has an added value to explain work motivation in the public sector. In order to address the specificity of PSM when studying work motivation, the theoretical model underlying this empirical study compares PSM with two other explanatory factors: material incentives, such as performance-related pay, and team relations and support, such as recognition by superiors. This theoretical model is then tested with data collected in a national survey of 3,754 civil servants at the Swiss municipal level. Results of a structural equations model clearly show the relevance of PSM. They also provide evidence for the importance of socio-relational motivating factors, whereas material incentives play an anecdotal role.     

Vive la Différence? The Impact of Diversity on the Turnover Intention of Public Employees and Performance of Public Agencies

ABSTRACT

This article addresses previous shortcomings in diversity management scholarship by testing an expanded diversity model borrowed from the work of Page (2007 Page , S. E. 2007 . The Difference: How the Power of Diversity Creates Better Groups, Firms, Schools, and Societies . Princeton , NJ : Princeton University Press . [Google Scholar]). Page's model assumes diversity can be measured as both a mean and a variance, and that it consists of cognitive, identity, and preference characteristics. We link Page's conceptualization of diversity to both individual-level outcomes and organizational performance. Results indicate cognitive, preference, and identity diversity have either no or small, mixed effects on employee turnover intentions and agency performance; instead, findings suggest employee voice and organizational size and structure matter more than diversity in our sample. We conclude with a discussion of the theoretical ramifications of our findings.     

An Invidious Position? The Public Dance of the Promiscuous Partisan

Public service mandarins were once largely anonymous, diligently wielding their great power behind the scenes while their political masters performed on the front stage. Things have changed. Today, civil service leaders are appearing publicly more often, in more places and to a wider range of audiences than ever before. This article examines the extent to which this decline in anonymity impacts on traditions of civil service impartiality within the Westminster system. It draws on the late Peter Aucoin's concept of ‘promiscuous partisanship’ to examine how contemporary mandarins in the United Kingdom, Canada and Australia face accusations of having compromised their impartiality by advocating for the policy agenda of the government of the day. The article argues that what has changed is not that civil service leaders have suddenly become partisan, but rather that they have become more ‘public’, allowing for perceptions of partisanship to emerge.     

Public Policy： The Reality in the Practice of Management Agreements

This paper presents the new version of public policy for government transparency, outlining state＇s required functions, in the context of economic globalization, to enable fulfillment of social demands and Brazil＇s competitive insertion in international markets. In this sense, public policies were adjusted to the role of social and economic development promoter and regulator： Strengthening government capacity for formulating and evaluating them; increasing governance, i.e., government＇s ability to implement public policies, from the viewpoint of efficiency, efficacy, and effectiveness through the introduction of new organizational models and new partnerships with civil society; establishing management contracts, agreements, and partnership terms; and finally modernizing public management. E-government （e-gov） includes three of the seven lines of action of the information society： universal service, government available for all and advanced infrastructure. The Integration and Intelligence Government Information System （i3-Gov） was developed in open platform. Thus, new trends in shared and interagency management for public, productive, and growing third （voluntary） sectors are contemplated. The paper presents the results obtained with the Federal Government Voluntary Transfers Integrated System （SICONV）, which adequately fulfills the expectations of service and transparency, but needs improvement in regard to government participation without state interference.     

Representatives of the public? Public opinion and interest group activity

Although scholars have long speculated about how organised interests link the public to decision makers, there has actually been little empirical research on this important element of democratic theory. This important gap in the literature is addressed in this article by examining, in addition to other supply‐side and demand‐side factors, whether groups mobilise on issues in policy areas that are regarded as salient by the public. Based on an analysis of 4,501 contributions in 142 European Commission online consultations, it is found that organised interests potentially can act as a transmission belt between the public and decision makers. Although the results vary to some degree by issues, higher rates of mobilisation are found on those issues that fall within policy areas that are regarded as salient by the general public and those with consequences for budgetary spending.     

Public policy‐making in France: The art of the possible

This article examines the policy performance of the Mitterrand administration from the perspective of rationalist and incremental models of policy‐making. It is argued that the incrementalist approach provides a more comprehensive and realistic framework with which to assess the policy record of the French Socialist government. The failure of that government to implement its radical programme supports the view that effective policy‐making even within a formally centralised state is, in practice, a highly complex and multilateral process involving constant negotiation between the government, the administration and powerful interest groups.     

For fear of popular politics? Public attention and the delegation of authority to the United States executive branch

Legislators are thought to delegate policymaking authority to administrative actors either to avoid blame for controversial policy or to secure policy outcomes. This study tests these competing perspectives and establishes that public attention to policymaking is a powerful predictor of the extent to which significant United States statutes delegate authority to the executive branch. Consistent with the policy‐concerns perspective, by one calculation statutes dealing with high‐attention issues entail 48 percent fewer delegating provisions than statutes dealing with low‐attention issues – a far stronger relationship than is typically found in the delegation literature. As per the blame‐avoidance perspective, a number of additional analyses yield results consistent with the notion that fears about future public attention motivate statutory delegation if legislative conflict is sufficiently great. Overall, however, the results suggest that conflict typically is not sufficiently great and that legislators are generally more inclined to limit statutory delegation when the public is paying attention.     

Gorillas in the closet? Public and private actors in the enforcement of transnational private regulation

This paper examines to what extent the background presence of state regulatory capacity – at times referred to as the “regulatory gorilla in the closet” – is a necessary precondition for the effective enforcement of transnational private regulation. By drawing on regulatory regimes in the areas of advertising and food safety, it identifies conditions under which (the potential of) public regulatory intervention can bolster the capacity of private actors to enforce transnational private regulation. These involve the overlap between norms, objectives, and interests of public and private regulation; the institutional design of regulatory enforcement; compliance with due process standards; and information management and data sharing. The paper argues that while public intervention remains important for the effective enforcement of transnational private regulation, governmental actors – both national and international – should create the necessary preconditions to strengthen private regulatory enforcement, as it can also enhance their own regulatory capacity, in particular, in transnational contexts.     

Public employees lining up at the polls—the conditional effect of living and working in the same municipality

Do public employees vote more frequently than private employees? The turnout of public employees has been of central interest to public choice scholars for almost a century. Utilizing a government records dataset that is not subject to over-reporting and differential social desirability bias, we find that public employees voted 11–12 percentage points more than their counterparts in the private sector. In a multivariate analysis, however, the effect is only four to five percentage points greater for local government public employees, which is in the lower range of previous studies. We are able to distinguish between local government and central government employees and show that the latter vote two percentage points less than the former. Controlling for the specific type of educational background does not explain the public–private turnout differential. Finally, the effect of working and voting in the same municipality is larger for local government employees than other citizens. This is in accordance with their greater incentives as they elect their future employer, though the effect size is surprisingly small.     

Is Public Management Neglecting the State?

Public management is a domain of research that is now roughly three decades old. Researchers in this area have made important advances in understanding about the performance of public organizations. But questions have been raised about the scope and methods of public management research (PMR). Does it neglect important questions about the development of major institutions of the modern state? Has it focused unduly on problems of the advanced democracies? Has it made itself irrelevant to public debates about the role and design of government, and the capacity of public institutions to deal with emerging challenges? This set of eight short essays were prepared for a roundtable held at the research conference of the PMR Association at the University of Aarhus in June 2016. Contributors were asked to consider the question: Is PMR neglecting the state?     

Dissent,Public Space and the Politics of Citizenship: Riots and the ‘Outside Agitator’

This paper presents an historical examination of a significant period in which state authority and citizenship came together around the question of dissent in the US. Drawing on congressional records, news accounts and legal documents—and deploying theories of citizenship and space—it presents an argument about how state power and geographical space came together around the question of the ‘race riots’ that swept American cities in the late 1960s. I focus in particular on how government officials and others constituted the figure of the ‘outside agitator’ as the cause of illegitimate dissent and the subject of state intervention. Such arguments about the geography of authority and dissent were themselves interventions in the politics of citizenship. More broadly, then, the paper argues for closer attention to issues of difference—and the geography of difference—in the constitution of state power.