构建地方政府绩效评估指标体系的原则

一、地方政府绩效评估指标体系的特点各地政府在政府绩效评估工作的实践中，对绩效评估指标体系的科学性越来越重视，在指标体系的价值取向、指标设计的重要依据、指标体系逻辑框架的没置、指标体系设计的技术方法等多方面都进行了大胆的探索与尝试。呈现出如下一些特征：1．地方政府绩效评估指标设计的价值导向趋于人本导向国家发展观的调整决定着各地方政府绩效评估和指标设计的理念与价值导向必须是与时俱进的。第一代发展观把经济增长作为社会发展的主要考核指标，出现“泛经济化”现象；第二代发展观认识到社会发展不仅仅是实现经济的增长，社会结构也应在变革，     

地方政府绩效评估的"南通模式":效应、瓶颈及努力方向

基于目标导向的地方政府绩效评估的“南通模式”具有十分明显的传递效应、导向效应和监督效应。同时，也存在着指标体系没有充分体现现代政府绩效评估的要求、政府绩效评估工作机制有待统一完善、政府绩效考核的方法和工具比较单一、政府绩效考核的结果运用不够全面等亟待消除的难点与瓶颈。完善基于目标导向的地方政府绩效评估模式的主要路径是：以科学发展观指导地方政府绩效评估、完善政府绩效评估工作机制、将政府绩效评估从技术方法提升到制度安排、深化地方政府绩效评估结果运用等。     

构建地方政府绩效评估指标体系的原则

一、地方政府绩效评估指标体系的特点各地政府在政府绩效评估工作的实践中,对绩效评估指标体系的科学性越来越重视,在指标体系的价值取向、指标设计的重要依据、指标体系逻辑框架的设置、指标体系设计的技术方法等多方面都进行了大胆的探索与尝试。呈现出如下一些特征:1.地方政府绩效评估指标设计的价值导向趋于人本导向国家发展观的调整决定着各地方政府绩效评估和指标设计的理念与价值导向必须是与时俱进的。     

服务型政府绩效评估问题研究述论

以服务为导向的绩效评估是推动服务型政府建设的重要杠杆和动力机制。因此,关于服务型政府绩效评估的研究意义重大。但是,就目前的研究进展来看,对什么是服务型政府绩效评估、服务型政府与绩效评估的关系、服务型政府绩效评估的价值取向、评估主体和评估内容以及评估模式等问题,研究得还不够深入。通过从概念体系的探讨:服务型政府绩效评估的真实语义研究;绩效评估的基本功能:服务型政府与绩效评估关系研究;绩效评估的核心要义:服务型政府的价值取向研究;谁来评估:服务型政府绩效评估主体研究;评估什么:服务型政府绩效评估指标体系研究;实践探索:服务型政府绩效评估经验模式研究等六个方面对服务型政府绩效评估的理论研究和实践进展进行梳理和分析,以期对这个领域的研究和探讨能有所裨益。     

政府部门引入360度绩效评估反馈系统的路径思考

要保证政府绩效评估过程的公正性、结果的全面性和准确性,需要将自上而下的评估模式和自下而上的评估模式结合起来,引入360度绩效评估.必须加快第三方评估组织的发展,构建一个第三方评估组织主导的、公众广泛深度参与的、政府内部评估等配合的多元评估体系,建构公众满意导向的指标体系生成机制.     

政府部门绩效评估初探

政府部门绩效评估可定义为对政府部门的工作效率、能力、服务质量、公共责任和公众满意程度等方面的分析与评价,对其管理过程中投入和产出所反映的绩效进行评定和划分等级。开展有效的政府绩效评估具有重大的理论意义和实践意义。政府部门绩效评估的核心是建构绩效评估模式。我国政府绩效评估模式应包括评估的主题、维度和指标体系三个方面。     

论政府绩效评估的定位及指标体系构建

随着中国政治经济改革的不断深入和社会主义市场经济的快速发展,对政府绩效进行衡量和评估也逐步成为公众和政府的共识。政府绩效评估作为公共管理过程中的一项重要治理方式,是一种市场责任机制,也是提高政府合法性的有效工具。有效的政府绩效评估的基础是要有合理的绩效评估指标体系,我们可以从经济、质量、公平、稳定等四个方面构筑政府绩效评估的指标体系。     

我国政府绩效评估的动力机制

关于政府绩效评估的价值取向、内容设计、方法构建等讨论较多,但如果不明确政府绩效评估的动力在哪里,建立起我国政府绩效评估的良性动力机制,科学的政府绩效评估的理念与方法设计将很难发挥作用。分析我国政府绩效评估的动力状况应从内动力和外动力两个层面着手,根据我国市民社会和政府运作模式的特点,建立我国政府绩效评估良性动力机制是可能的,其路径为:内外结合,在政治动员模式中建立强大的政府绩效评估动力源;积极培育非政府组织并让其真正发挥作用;政府绩效立法,形成政府与社会的良性互动。     

我国地方政府绩效评估指标体系研究的现状与前瞻

我国地方政府绩效评估指标体系研究集中于两个方面,一是探讨地方政府绩效评估指标体系设计的方法和技术,二是结合我国现实,尝试具体设计我国地方政府绩效评估的指标体系.目前,我国地方政府绩效评估指标体系基本摆脱了宏观抽象、结构单一的缺陷,逐步走向科学化、全面化、具体化、综合化.进一步改进我国地方政府绩效评估指标体系研究,应加强政府职能和行政成本的研究,明确政府活动与经济社会成就之间的对应关系,并把社会公平、社会和谐、政务公开性以及政府与公民的关系纳入地方政府绩效评估指标体系.     

优化政府绩效评估的几点思考

政府绩效评估是政府管理的核心内容,已引起我国理论界和实践界的关注。优化政府绩效评估,需要完善政府绩效评估指标体系,全面提升政府绩效;明确政府绩效评估主体,确保政府绩效评估的全面、客观与公正;改进政府绩效评估方式,提高政府绩效评估工作的质量、效率和水平。     

创建高绩效政府是行政体制改革的必然要求

创建高绩效政府是世界性的政府改革趋势，是当前行政体制改革深化发展的必然要求。高绩效政府具有较高的政府绩效，体现了政府的强大能力，能够服务于当前和未来的社会需求，是政府形象建设的一个重要方面。在此过程中，需要以公众满意度作为衡量高绩效政府的最重要指标，进一步完善政府绩效管理，共同参与高绩效政府的创建，把创建高绩效政府作为行政体制改革的切入点。     

Putting the Cart before the Horse: Accountability or Performance?

Conventional wisdom argues that a good set of performance measures builds accountability and that improved accountability generates better productivity in the organisation. By way of an analysis of a case study in one inland Chinese county, this article shows that the assumed relationship between performance and accountability is more rhetoric than real. In practice, the implementation of performance measurement in local China leads to an accountability paradox, in which enhanced accountability tends to hinder the improvement of government productivity. The implementation of the Chinese target-based responsibility system risks boosting the short term accountability of public employees while undermining the long term productivity of government agencies. With the deepening of China's market-oriented reform, this choice appears to put the cart before the horse.     

Conceptualising a Framework for Effective Performance Measurement in Cultural Precinct Development and Operation

The purpose of this paper is to firstly identify and synthesise critical measurement themes in extant academic literature concerning performance measurement in cultural precincts. Secondly, the paper posits for consideration a holistic and systematic framework (which embraces those themes) for developing appropriate performance measures for cultural precincts. The outcomes in this paper (a) confirm and clarify the complexity of performance measurement needed, (b) furnish a framework for practitioners embarking on the development of such measures, and (c) indicate the conceptual and pragmatic challenges faced in developing and enacting appropriate and meaningful measures for cultural precincts. Consequently, this paper serves as a conceptual positioning paper and a practical embarkation point for practitioners willing to engage with and pursue this phenomenon. Thereby, it endorses more dialogue on and further research and analysis of performance measurement in government operated cultural precincts.     

地方政府绩效评估的悖论及其消解

中国在推进地方政府绩效评估中遇到的悖论是:绩效评估的科学理念与传统政绩观的悖论、绩效评估的信度要求与信息不对称的悖论、绩效评估的多元主体与单一治理主体的悖论、绩效评估的绩效测量与政府产出特殊性的悖论。其主要原因在于:地方政府绩效评估价值缺失、地方政府绩效评估测量工具选择单一、地方政府职能转变滞后。消解悖论的主要路径在于:建立以科学发展观为核心的地方政府绩效评估价值体系、形成具有中国特色的地方政府绩效评估体系。     

Cheaper,better, and more accountable? Twenty‐five years of prisons privatisation in Victoria

Twenty‐five years after the Kennett government began privatising prisons, Victoria has the world's highest proportion of prisoners in private prisons. When the privatisation project began, it was confidently expected that privately managed prisons would be cheaper, better, and more accountable than traditional public sector provision. This paper examines whether those anticipated benefits have been realised. In doing so, we assess system‐wide operating costs, specific measures of performance, and accountability of the prison system between 1992 and 2017. Using publicly available data, we conclude temporary lower costs occurred but have not been sustained. Similarly, performance improvements are mixed, and enhanced accountability is contested. Although the performance information now available on Victoria's prisons is superior to what was available in the pre‐privatisation era, successive Victorian governments have also overseen arrangements that severely curtail dissemination of such data. This has restricted the capacity of Parliament and the public not only to hold government to account for the operations of the prison system, but also to evaluate the efficacy and impact of the prisons privatisation project. We conclude a more definitive assessment will only be possible when current limitations on accessing performance and other data are lifted enabling greater public scrutiny of Victoria's prison system.     

公众参与的协商民主价值与发展趋势

公众参与是衡量现代社会民主程度和发展水平的一项重要指标。实践中我国公民参与的形式丰富多彩，其中蕴含了中国特色的协商民主价值。我国公众参与实践还存在一些问题，公众参与在公共决策中的应用应当实现效率与民主价值的恰当平衡。在执政党、政府与公民社会的推动下，公众参与在我国公共管理实践中将得到日益广泛的应用，成为社会主义民主政治的重要实现形式。     

第三部门与社会支持网络的构建——以受歧视和污名人群为例

伴随着我国各项改革的深入和社会转型,国家发生了许多深刻的变化,取得了巨大的成就,同时也滋生了许多社会不和谐因素,比如歧视和污名问题.改革开放既为中国第三部门创造了巨大的发展空间,也使污名和歧视问题日益严峻,导致改革面临重重困境.针对这一问题的研究有助于社会发展和经济发展的顺利进行.在对这一群体构建支持网络的过程中,明显地显现政府失灵和市场失灵,而新兴的第三部门介入该领域成为必要和可能.欲将第三部门与污名和歧视问题结合起来,以第三部门发展所取得的成就为突破口来寻求该问题的解决不失为一种新的途径.通过对目前该领域中第三部门的经验获得、问题所在、未来发展和建议意见等方面的探讨,旨在促进我国歧视和污名现象的减弱和第三部门的完善与发展.     

The usefulness of key performance indicators to public accountability authorities in East Asia

Has the mandated reporting of key performance indicators (KPIs) by public agencies to public accountability or reporting authorities in Taiwan, Hong Kong and Singapore helped these authorities in their task to hold the agencies to account? This article argues that the sheer existence of KPIs in public agencies' annual reports and budget papers does not automatically lead to their effective use by the authorities for making decisions about the agencies' performance achievements. The utilization of KPIs for making decisions by the participating authorities in these countries could be best described as careful and cautious because of their perceptions that the KPIs have failed to meet their performance information needs. Since the implementation of a performance measurement and reporting system has been linked to both instrumental and symbolic benefits, perhaps the main value of the current systems lies less with their ability to bring about instrumental benefits to reporting authorities and other stakeholders. Instead, their primary strength may be skewed towards their capacity to accrue symbolic benefits for the government. Copyright © 2007 John Wiley & Sons, Ltd.     

Numbers in regulatory intermediation: Exploring the role of performance measurement between legitimacy and compliance

Much regulatory intermediation has come to entail forms of calculation and performance measurement. In this paper we analyze the role of performance measurement in regulatory intermediation in a transnational multistakeholder setting where intermediation lacks an official mandate. We do this through a study of the Access to Medicine Index, which ranks pharmaceutical companies in terms of their access to medicine policies and practices in developing countries. We conceptualize multistakeholder intermediaries as “second order rulemakers” reconciling diverse and often competing implicit and explicit rules across the governance field. We then detail various intermediation roles of performance measurement between attaining input and output legitimacy and enticing compliance among targets. Our case demonstrates how the selective formalization of measurement processes and the related ability to move back and forth from the role of intermediary to that of “ad hoc rulemaker” are important conditions for achieving and maintaining legitimacy. Furthermore, it shows that for multistakeholder intermediaries that rely on performance measurement, compliance by targets depends on the uptake of performance information by powerful constituencies. This illustrates how addressing legitimacy concerns and enticing compliance through performance measurement should be examined as co‐emerging processes.