Determinant Factors of Satisfaction with Public Services in Spain

The concept of marketing has evolved significantly, as have its applications in various sectors, including services. Diverse opinions have been expressed for and against the use of marketing techniques in public administration. In this paper, we present a conceptual and methodological review of the main contributions made by marketing to the public sector, measuring variables and related concepts that determine public satisfaction with public services. These elements, termed key drivers of opinion, were measured by reference to the information provided by the Spanish Sociological Research Centre (CIS), and provide an alternative way to display and analyse the data of interest, through perception models and figures using multivariate factor analysis. In this study, the components or factors containing the main drivers of opinion were found to be, on the one hand, commitment to efficient service, and on the other, user convenience.     

The Bosman ruling and the presence of native football players in their home league: the Spanish case

This paper examines whether the Bosman ruling plays a role in the presence (participation and performance) of native football (soccer) players in their home league, focusing on the Spanish case. By abolishing transfer fees after the expiration of contracts, as well as liberalizing the migration of professional football players within the European Union, the Bosman ruling could negatively impact the participation of national players in their home league. To explore this issue, we use data from the First Division of the Spanish League for the seasons 1980/1981–2011/2012. The results suggest a decline in the number of native Spanish players as a consequence of the Bosman ruling, although the impact does not appear to be permanent. However, we find that the Bosman case has a negative and lasting impact on the performance of Spanish players in their home league. Our findings do not change when we use different subsamples or introduce controls for unobserved characteristics, or for observed characteristics that could drive the presence of Spanish players, such as participation in European competitions, the performance of the Spanish national team, and the success of teams’ youth academies, among others. This work also takes into account other changes in the nationality quota rules and the impact of other post-Bosman legislative changes, such as the Kolpak case and the Cotonou agreement.     

The tradition of tattooing in Siverek,Turkey*

Looking at the relationship between tattooing and its past and present Islamic interpretations, this article presents the case of an old tattooing practice that transformed into a folk belief. Setting aside the antagonistic tension between tattooing as an adorning means and Islamic injunctions prohibiting tattooing, this article assesses the practice by reference to the ways it was recently encapsulated within a narrative of fashion, usage and custom. The study is based on multi-sited ethnographic fieldwork, participant observation and extensive interviews carried out with members of the Arab tribe Hatipogullari, living in five villages and on the hilly ‘arable field’ (Arap Bölgesi) near the town of Siverek, in the south-eastern Turkish province of ?anliurfa.     

Distribution of Y chromosomal STRs loci in Mayan and Mestizo populations from Guatemala

In this study, a sample of 225 Guatemalan males, comprising 115 Mestizo-Guatemalan and 110 Mayan-Guatemalan, was typed for 17 Y-short tandem repeats (STRs) loci (DYS19, DYS389I, DYS389II, DYS390, DYS391, DYS392, DYS393, DYS437, DYS438, DYS439, DYS448, DYS456, DYS458, DYS635, YGATA_H4.1 and DYS385a/b). The haplotype diversity (H = 1) and discrimination capacity (96.86%) were calculated. Analysis of molecular variance (AMOVA) demonstrated a low but significant interpopulation differentiation when compared with the results obtained when we confront the Mestizo and Mayan populations with the European populations.Furthermore, the genetic variability and differences among the American, African, Asian, and European populations were analyzed with the software Statistica 9.1. In addition, the genetic distances were also calculated using other published data. Reynolds and Slatkińs genetic distance was visualized using the multidimensional scaling (MDS) analysis. All the analysis performed locates the Mayan population next to the Native American population, while Guatemalan-Mestizo population was found to be between these populations and the European population, similar to other Mestizo one.The implementation of the estimation of individual ancestry proportions of the whole population sample showed the presence of two well-differentiated population groups.     

Analysis of cognitive inhibition and flexibility in juvenile delinquents

Executive functions are still developing during adolescence. It is important to analyse if juvenile delinquency is related to a delay in the development of these functions. The objective of this study was to analyse cognitive inhibition and flexibility, two components of executive functions, in juvenile delinquents. Participants were 81 males, 17.46 ± 1.60 years old. Three groups were compared: a juvenile delinquent inmate group (IG), an age-paired group (APG), and an age- and education-paired group (AEPG). A modified Stroop task was used to assess cognitive inhibition and flexibility. The IG and the AEPG (low-education adolescents) had significantly more difficulties than the APG on inhibition; the IG and the AEPG had no significant differences. No group differences were found on flexibility. Since all low-education adolescents have difficulties on inhibition, these difficulties are not an exclusive characteristic of juvenile delinquents. Analysis of cognitive processes in juvenile delinquents must control for education to determine how specific are the difficulties found in these adolescents.     

A Natural Experiment in Political Decentralization: Local Institutions and Citizens' Political Engagement in Uruguay

The potential democratizing effect of political decentralization reforms has been a matter of substantial theoretical and empirical debate. This article analyzes the effect of local democratic institution building on the political attitudes and behavior of citizens living in small towns in Uruguay. More specifically, using a natural experiment design, this research seeks to establish the causal impact of recently established elections of local authorities on individuals' political engagement. It develops a comparative case study analyzing the consequences of this institutional innovation in two towns. It shows that individuals from the town where citizens have the opportunity to elect their local authorities have more positive attitudes toward politics than those from the town without such elections.     

Non-Traditional Overall National Security Outlook

The “New Security Concept” put forward by the Chinese authorities at the turn of the century, with “mutual trust, mutual benefit, equality, and coordination” at its core, dealt mainly with non-traditional security approaches and measures in external security. However, it did not touch upon internal security or other traditional or non-traditional security issues in a broader sense. Therefore it is a low form of non-traditional security outlook and a low form of non-traditional national security outlook. When reviewing overall national security issues besides external security and international security, China has stuck to a traditional national security outlook. In comparison, taking “the people’s security as its aim,” the Overall National Security Outlook (ONSO) embodies non-traditional thinking and “attaches importance to both traditional and non-traditional security.” It is, therefore, an advanced non-traditional national security outlook. Though incorporating rich non-traditional national security issues, the ONSO deals with various traditional national security issues, as well. The ONSO is non-traditional in that it handles and highlights non-traditional national security issues; it is holistic because it pays dual attention to both traditional and nontraditional national security issues; it is advanced as it incorporates both traditional and non-traditional national security issues by means of non-traditional thinking.