New directions for public service reform in developing countries

This paper argues that recent developments in practice and theory provide a more promising basis for public service reform in developing countries than we have had since at least the turn of the century. There have been significant instances of large‐scale reform success, such as Nepal's Public Service Commission and Malaysia's delivery unit, Pemandu, and also “pockets of effectiveness” in individual agencies in many countries. They contribute to a more fruitful and diverse repertoire of reform approaches than generally realized. Policymakers can draw on all those instances and types of reform, together with relevant rich country experiences, as they improvise and tailor responses to their always unique reform problems. Proceeding in this way helps reformers to expand the “reform space” available within the political economy. Donors can help reformers if they facilitate reform in the spirit of the Busan Partnership rather than impose their preferred models. In short, the new direction which this paper identifies can be stated as creative problem solving by local actors facilitated by sympathetic donors, building on examples of reform success and drawing on a repertoire of poor and rich country reform approaches.     

The Investment Approach to Public Service Provision

The investment approach to public service provision is now receiving considerable attention worldwide. By promoting data‐intensive assessments of baseline conditions and how government action can improve on them, the approach holds the potential to transform policy development, service implementation, and program evaluation. Recently, variations on the investment approach have been applied in Australia to explore the effectiveness of specific programs in employment training, criminal justice, and infrastructure development. This article reviews the investment approach, presents a Public Investment Checklist to guide such work, and discusses three examples. It concludes by considering the implications of investment thinking for the work of policy designers and public managers.     

Forget “Blind Leading the Seeing” – Improving Public Service Management

The aim of this research is to identify the most effective public service management approaches for outsourced services. Our focus is on the phases of transition and service management post provider selection. To reach this aim, comparative case studies across sectors were conducted. The studied cases indicate that managing an outsourced service should not be a separate area of public management research nor practice, but rather a part of service management. Best practices in (outsourced) public service management are provided. Management focus on transition phase after provider selection, performance measurement, and evaluation will bring efficiency to public sector service production.     

互联网 + 对中国企业民主管理实践的影响

当前,"互联网+"已经升级为中国国家战略,政府出台政策号召群团组织要拥抱互联网,中华全国总工会积极推动互联网与工会工作例如企业民主管理相融合,互联网正逐渐打破传统企业民主管理政治参与现状,职工由被动参与向主动参与转变,由部分参与向全部参与转变,互联网助推中国企业民主管理回归产业民主实质。     

浅析我国律师管理体制

我国实行的是政府集中监管体制和律师协会行业自律管理体制＂两结合＂的律师管理体制。但是,司法行政机关在律师管理中的权力过于广泛,应充分发挥律师协会的独立性,转变司法行政机关管理理念,真正实现律师协会的行业管理。     

论政府社会管理的理论依据与机制创新——基于新兴媒体时代的视角分析

马克思主义空间理论为我们理解新兴媒体所构成社会空间的本质，探索政府社会管理实践机制提供了理论依据。针对新兴媒体构建的新型文化空间，要求政府创新社会管理运作机制，提高政府的空间引导能力与空间传播能力。针对新兴媒体构筑的新型交往空间，要求政府创新社会管理调控机制，提高政府的空间执政能力与空间对话能力。针对新兴媒体构造的新型政治空间，要求政府创新社会管理动力机制，提升政府空间引导能力和空间驾驭能力。     

A Comparative Study of Denmark and New Zealand’s National Health Targets

This paper investigates the influence of nationally imposed health targets on current management control practices in New Zealand and Denmark. It reveals how variants of New Public Management (NPM), arising from specific historical socio-political contexts, rise to the challenge of national differences. The study finds that both nations are challenged to ensure data registration procedures produce valid and comparable performance measures. Denmark’s reliance on a single efficiency measure of health sector performance reflects a historic socio-political context that reduces the feasibility of additional measures whereas New Zealand’s context enables the government to impose a more extensive range of health targets.     

对农村基层社会管理体制创新的现实思考

农村基层社会管理体制创新是加强和创新社会管理的关键,基层社会管理的水平直接关系到社会管理的效果。本文通过问卷调查和座谈交流等方式,分析了现阶段农村基层社会管理存在的问题及其原因,以建立健全法律法规、理顺基层社会关系等为着力点,提出了创新和完善农村基层社会管理体制的对策建议。     

互联网金融快速发展对银行经营的影响探析

互联网金融以其便捷、高效、低成本等优势对银行传统金融业务不断进行渗透,对银行经营造成了一定的影响。一方面,迅速发展的互联网金融业务在我国金融市场上发挥了"鲶鱼效应",成为我国金融体系的有益补充,填补了银行等正规金融机构的服务盲区。另一方面,互联网金融业务的迅速发展也给银行经营带来了不小的竞争压力,造成了银行存款流失、资金成本上升、小微企业贷款客户流失、代理支付结算业务利润下降等一系列问题。     

论隐性加班及其法律规制

管理和科技的进步促进了企业效率的提升，然而这非但没有使普通劳动者从烦冗的劳动中得到 解脱，反而加剧了隐性加班带来的困扰。在这一现象背后，劳动者在非工作时间依然持续地承受着工作上的负担, 使其个人生活逐渐陷入物化的处境，工作与生活之间的冲突日渐加剧。研究认为，在资本与科技的相互交织之下, 法定的工时标准及其民主管理方式逐渐被重塑和弱化，制度的漏洞又在现实中降低了加班的法律保障力度。这 些因素共同构成了隐性加班泛滥的成因。研究建议，对隐性加班的法律规制，应当以规范雇主权力的运行为核心, 妥善处理职工民主管理与企业劳动管理之间的关系，并确定合理的加班认定标准，从而促进劳动者工作与生活 的平衡。