Measuring Policy Success: Evaluating Public Sector Reform in Bhutan

There has been resurgence in evaluation of policy, reflected mostly by an increase in ex ante studies. Although there is a shift towards ex post evaluation, this has been gradual, resulting in a paucity of ex post evaluation literature. To address this gap, we apply a revisionist approach to evaluate a major public sector reform in the Bhutanese civil service. We conclude that it provides a more holistic approach for ex post evaluation policy, and also a more nuanced evaluation which moves us beyond the narrow binary view of success or failure in reform.     

Formal and informal governance networks: Diabetes care in Australia and India

The concept of networks has gained interest in public administration and management. They address concerns such as the coordination of multiple actors within the policy process. Networks take both formal and informal forms. As the integration of formal and informal networks in public service delivery is gaining traction, this paper uses the example of diabetes care in Australia and India to provide an analytical framework to examine one of the ways such integration of networks take place. Diabetes, a chronic long‐term disease, poses to be a global problem with a high rate of diagnosis with implications for public health expenditure. A multi‐disciplinary team, which comprises both formal and informal categories, is required to manage diabetes. This paper highlights the integration of networks in diabetes care in different institutional and cultural settings. For such form of integration of networks to work, collaboration among the various actors is important. Lessons learnt from diabetes care will be relevant for other long‐term chronic conditions to help reduce the human resource and financial burden. The analytical framework developed based on the example of diabetes care will provide useful lessons for examining the mechanics and dynamics of the integration between formal and informal networks in the field of public administration and management.     

Dynamics and tensions of implementing agencification reforms: Experiences of District Development Authorities in Papua New Guinea

Agencification reforms aimed at reducing centralised control and enhancing efficiency by creating arm's-length autonomous agencies. This paper examines the creation of District Development Authorities (DDA) in Papua New Guinea (PNG). DDAs are typical agencification reforms seeking to empower local governments with greater administrative and financial authority. Using a principal-agent framework, the experiences of the two DDAs in East New Britain, Kokopo, and Rabaul highlight some of the key challenges and strategies in implementing agencification reforms. Findings of the study revealed that the DDAs in East New Britain adapted the new system while retaining some aspects of the older system, which helped in navigating through the structural changes and the multiple principal-agent relationships. As a key component of agencification process, these DDAs have also started engaging in revenue generation activities. Such economic activities have the potential to shift the dominant principal-agent relationship from the national to the local level.     

Why monarchy persists in small states: the cases of Tonga,Bhutan and Liechtenstein

Monarchical rule is said to have become anachronistic in a modern age of legal rational orders and representative institutions. And yet, despite successive waves of democratization having usurped their authority across much of the globe, a select few monarchs remain defiant, especially in small states. This stubborn persistence raises questions about the application of Huntington’s “King’s Dilemma” in which modern monarchs are apparently trapped in a historical cycle that will ultimately strip them of meaningful power. Drawing on in-depth historical research in three small states that have sought to combine democratic and monarchical rule – Tonga, Bhutan, and Liechtenstein – we argue that, contra Huntington, monarchs in small states are neither doomed to disappear nor are they likely to be overwhelmed by the dilemma posed by modernist development. The lesson is that the size of political units is a critical variable too often overlooked in existing studies.     

EXPLAINING HYBRIDITY IN PUBLIC ADMINISTRATION: AN EMPIRICAL CASE OF BHUTAN'S CIVIL SERVICE

Public administrations are mostly hybrid in nature with a combination of characteristics of different paradigms and models. In the first part of the paper, I use the notion of paradigms to explain a form of hybridity in public administration. The concept of paradigms in public administration is helpful in identifying a typology of the ideal types and their characteristics based on the main paradigms and models of public administration: the patronage system, the traditional public administration, the new public administration, and other emerging models such as public value management, responsive governance, and new public service. In the second part of the paper, through the trajectory of Bhutan's public administration history, we observe that its public administration exhibits characteristics that sit across the various paradigms and models of public administration. Thus, in doing so, the paper makes a significant contribution in applying the ideal type typology to explain how hybridity in public administration occurs in practice. Copyright © 2014 John Wiley & Sons, Ltd.