国际旅游岛战略下旅游消费者权益保护问题研究

旅游消费者权益保障是海南国际旅游岛建设的重要组成部分,海南应该重点治理吃、住、行、游、购、娱中有损旅游消费者权益的典型行为。通过海鲜参考价格公示等制度建设、采取创新的监管方式、侧重信息化的投诉机制、实施以旅游法庭为代表的纠纷解决机制,充分考虑外国旅游消费者权益的保护,营造一个良好的国际旅游岛旅游消费环境。     

The E-learning Miracle

正AUGUST marks the first anniversary of xue.taobao.com,an online education platform along the lines of Taobao(the Chinese online shopping website equivalent to eBay and Amazon).Nipping at its heels,having appeared last November,is Google’s new product Helpout,a C2C(consumer-to-consumer)e-learning platform.This successive branching out of Internet giants into the e-learning marketplace will undoubtedly have a posi-     

防范消费卡式消费合同风险的法律对策

当今,消费卡式消费合同日渐走入消费者的日常生活,其消费行为的稳定、简便、时尚吸引了众多商家和消费者,但由于缺乏相应的法律监管,给一些不法商家提供了可乘之机,侵害了消费者的合法权益。因此,应加强对消费卡式消费合同的法律监管,明确规范消费卡的发行、使用以及资金安全保障等方面的行为,防范消费卡式消费合同的风险,从而更好地保护消费者的合法权益。     

《消费者权益保护法》的惩罚性赔偿原则及条款——以新《消法》修正案通过为背景

1994年《消费者权益保护法》实施以来,法学研究者、社会民众、执法人员等对惩罚性赔偿制度的讨论持有热情,对该制度的司法适用也一直是难点和疑点。《消费者权益保护法》修正案对惩罚性赔偿的修改具有进步意义,但并没有终结对该问题的讨论。以《消费者权益保护法》修正案通过为背景在适用范围、主观要件和赔偿额等方面的讨论仍有空间。     

对我国《消费者权益保护法》第49条的若干思考

文章首先论述了我国《消费者权益保护法》第 4 9条适用的实体条件 ,然后分析了第 4 9条适用的范围 ,最后指出了第 4 9条的赔偿范围。     

著作权正当性的危机与出路

在著作权利益集团主导的著作权体制下,著作权成为直接控制消费者的工具以及创作自由与网络技术发展的障碍,从而造成著作权侵权成为一种常态社会现象的危机。只有坚持每一种新生的著作权客体与权利都经过充分的正当性论证、构建以维护创作自由与网络技术发展以及不以消费者为直接控制对象的权利与权利限制制度,才能使已经发生或正在发生的对著作权正当性的偏离得到回归。     

A theoretical framework for the online consumer response process The article is based on Janette Hanekom's Master's dissertation entitled A theoretical framework for the online consumer response process,Department of Communication Science,Unisa, April 2007.

Abstract

This article describes the foundation and development of a theoretical framework for the online consumer response process. It is based on theoretical criteria for web-based commercial communication and the online consumer response process. Central to this article is the development of the concept of web-based commercial communication. This includes all advertising, marketing communication, public relations and promotional messages on the World Wide Web which are intended to move the consumer through certain response phases to the point of purchasing or proceeding to any other type of action; the identification of the marketing communication paradigm shift from offline to online; and the comparison between online and traditional mass media audience characteristics. A theoretical conceptualisation of the online consumer response process is undertaken and an analysis of consumer response models and the theory of the general consumer response process is performed. This article is a theoretical exploration of the phenomenon of ‘online consumer response’ and the proposed theoretical framework is intended to address the dearth of literature on the topic.     

完善消费者权益纠纷解决机制的思考

由于个人利益未得到尊重,社会自治能力过度柔弱,消费者纠纷解决机制缺乏可及性,无法承担促进企业履行社会责任的使命。应建立消费者协会调解与仲裁相结合的制度,发挥行政机关解决消费者权益纠纷的作用,完善诉讼机制。     

网络购物中消费者权益保护问题初探

网络购物的迅猛发展在给人们带来便利的同时,也出现了诸如网络欺诈之类侵犯消费者合法权益的现象。本文通过分析我国网络购物的现状,针对网络购物中存在的问题,提出应当从立法、执法、司法和信用体系建设等方面加强对消费者的保护,以期为消费者营造一个良好的网络交易环境。     

Corporate power in the agro-food system and the consumer food environment in South Africa

This contribution maps the South African agro-food system with a focus on corporate ownership and power, inspired by value chain work applied to the food system as a a whole. Corporations tend to dominate some nodes, for example input supply, grain storage and handling, and feedlots. Other nodes have a corporate core but with a wide number of smaller economic actors, for example agricultural production, food manufacturing, wholesale and retail, and consumer food service. This wide number of actors points to possible areas of intervention to boost livelihoods by supporting their economic activities. The paper considers the influence of corporations in structuring consumer perceptions on food quality and health, from input into apparently neutral dietary-based guidelines to advertising. Financialisation in the food system, including the institutionalisation of share ownership and the rise of agri-investment companies, and the multi-nationalisation of South African agro-food capital especially into Africa, have implications for the ability of the nation state to regulate activities in the agro-food system. The paper concludes with some recommendations for further work.